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Navigating Coronavirus COVID-19, Ensuring the Safety of Our Customers and Team Members

Dear Apex Friends and Family,

Apex Bank is closely monitoring the latest reports from the Centers for Disease Control (CDC) and government offices as the effects of Coronavirus 2019 (COVID-19) continue to expand.

At Apex Bank, the safety of our customers and the health and well-being of our team members are top priorities. That is why we are doing all we can to make sure our offices are open, our teams are available, and our call center is staffed efficiently. Currently, all Apex Bank offices and ATMs are available to serve you. Find an office or ATM nearest you

At this time, our team wants to remind you that you can bank virtually anywhere, anytime with Apex Bank’s mobile banking app and online at www.apexbank.com. Registration and approval are required for online banking access. Please go ahead and sign up for this convenient service now.

After enrolling in online banking, you will have the ability to:

  • View all your Apex Bank deposit accounts in one location
  • Transfer funds between Apex Bank accounts or to family and friends
  • Link outside accounts for easy access to current balance(s)
  • Easy to use Bill Pay  (fees apply)
  • Re-order checks with the click of a button
  • Track your spending trends and see cash flow.
  • Deposit checks via the Mobile Banking App

If you are not currently enrolled in Apex Bank and experience issues, please contact us at olbsupport@apexbank.com or call us at 888.8MY.APEX.

Additionally, we remind you to please use caution when accessing emails as there have been reports of Coronavirus related phishing emails. Apex Bank will never ask you for personal information, like account numbers and or passwords, through e-mail. Be aware of e-mails asking you to download programs; Apex Bank will never ask you to do so. Do not respond to any e-mail asking you to update your personal information online or through the phone.

We will continue to address the needs of our customers and team members through established protocols. For further information regarding the Coronavirus 2019 (COVID-19), please visit the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/index.html.

Please rest assured that our team will communicate any changes to our service offerings via our website, www.apexbank.com, and social media channels. Should you need any banking assistance during this time, please contact 888.8MY.APEX or call a team member at the office nearest you. We are happy to assist! Our office teams are available and ready to assist you with all of your banking needs.

Sincerely,

Your friends at Apex Bank

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