On an almost daily basis, Internet users are warned about the latest scams perpetrated by criminals who are seeking to profit illegally by obtaining your financial information and/or identity. Fight back against this crime by arming yourself with the knowledge to protect your identity. We encourage you to read this essential information about internet privacy and security.
To report a lost/stolen debit card after regular bank hours please call 800.500.1044
Protecting your privacy is important to Apex Bank and to our employees. We want you to understand what information we collect and how we use it. Our Privacy Statement serves as a standard for all Apex Bank employees for collection, use, retention and security of nonpublic personal information. Learn More >
A few tips to help you protect your personal information from fraudsters. Learn More >
Contact your nearest Apex Office immediately if you think one of your Apex Bank accounts may have been compromised or you suspect fraud. To report a lost/stolen debit card after regular bank hours please call 800.500.1044. Learn More >
Online Banking is generally safe, but it is good to be careful when you are online. Learn More >
Have questions on our Online Banking Services? Learn More >
Check out our Online Banking Demo today. Learn More >
At Apex Bank, we want to protect you and your loved ones by making sure you are aware of many common scams and forms of fraud that potential perpetrators could commit. Learn More >
The Federal Trade Commission’s Division of Consumer and Business Education has posted a blog article on the growing threat of “romance scams.” The article describes how the scams develop and what someone who thinks they’ve been targeted should do. Learn More >
Scammers are taking advantage of the coronavirus (COVID-19) pandemic to con people into giving up their money. Learn More >
The text will come from number: 86975 (and will contain the name Apex Bank).
It will provide you with options to either confirm the activity as VALID, or to report it as UNRECOGNIZED fraud.
See example below:
If you reply “YES” – Allow 2-3 minutes before using your card again.
If you reply “NO” a temporary block will be placed on your card, and you should expect a call from Apex Bank.
The phone number we will call you from is: 855-961-1602
When you receive a call from us, we will:
We may also send an email to the email address on file for your account. The email will contain details about the fraud alert. It will come from fraudservicecenter@apexbank.com
It will provide you with options to either confirm the activity as VALID, or to report it as UNRECOGNIZED fraud.
If you reply “All Transactions are Authorized” – Allow 2-3 minutes before using your card again.
If you reply “One or More Transactions NOT Authorized” – a temporary block will be placed on your card, and you should expect a call from Apex Bank.
See example below:
We will never ask for your full Social Security Number or Tax ID number.
We will never ask for your full debit card number or PIN.
We will never ask for you to send money, purchase gift cards, or threaten the security of your funds.
Apex Bank has no control over information at any site hyperlinked to or from this Site. Apex Bank makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Apex Bank of any information in any hyperlinked site. In no event shall Apex Bank be responsible for your use of a hyperlinked site.
